As a full-service market research firm, iSKY offers its clients the ability to glean insights using a myriad of both qualitative and quantitative research techniques.
Increasingly profitability is largely driven by customer loyalty. iSKY can help you uncover customer intentions with respect to your brand and your dealers.
We do brand tracking studies, manage customer satisfaction (CSAT), Net Promoter (NPS), and Relationship Investment (RI) programs.
An effective VOC program needs to be agile, multi-faceted, and integrated. Learn how iSKY could help you understand your customer’s needs.
ClearView is iSKY’s unrivaled Customer Experience Management Platform. Click here to know how ClearView can revolutionarize your customer experience
Customers who exhibit a high relationship investment (RI) in a brand will tend to be more loyal, forgive more easily, and spend more.
Sometimes you don’t need another survey. You need to tell a better story with the data you already have! iSKY empowers clients to better measure and manage the Customer Experience through it’s CEM technology ClearView. Through multitude of applications, ClearView has the ability to provide more value out of your current applications and programs. It makes CEM strategic by addressing barriers to realize and adopt insights so clients realize desired outcomes.
iSKY is one of the EFM firms that Gartner hears the most about from their end-user clients, partners, and vendor clients
The Gartner CRM Vendor Guide, 2013 December 4, 2012
Having a solution that continuously evolves to meet our needs – and the needs of the industry – allows us to deliver a best-in-class customer experience. With the ClearView reporting suite, we have a true and robust Voice of the Customer. They are a true partner; always working with our best interest at heart.
Genevieve Collins, Honda Canada, Inc.
At Ferrari, it is imperative that the customer experience live up to the brand promise and our clients’ expectations. As our partner for many years, iSKY has been an extension of the Ferrari brand, and has helped us deliver an unparalleled experience.
Paul Montopoli Ferrari USA
iSKY has helped us to deliver a superior customer experience through their unique set of tools and resources. Since utilizing ClearView we now see dealer operations through the perspective of the customer.
Walter Dawson Audi of America
Outshine in your quest for the perfect customer experience by keeping up with the latest Enterprise Feedback Management Platform, ClearView. Kindly fill out the form below to get a ClearView demo.
Our case studies and resources demonstrates how iSKY is helping Fortune 500 companies improve their customer experience
and predict their customer behavior.